Frequently Asked Questions

Here at GalacticPharm, we realize you may have specific concerns when ordering prescription medications online. With GalacticPharm, you can be assured that your concerns have been addressed.

Q: What is GalacticPharm?

A: GalacticPharm is an online health care facilitator that helps people find quality healthcare at affordable prices.

Q: Is GalacticPharm a pharmacy?

A: No. GalacticPharm is not your typical bricks and mortar pharmacy. We are an online distributor and retailer of high quality branded medications. We source out the best possible deals for you through our network of member pharmacies. It must be noted that our company is staffed by qualified pharmacist and is managed by professionals.

Q: How much can I save using GalacticPharm?

A: It depends on which medication you buy. Most of our medications are priced up to 50% less than normal online pharmacy prices.

Q: Do I need a prescription to buy from GalacticPharm?

A: GalacticPharm does not require a prior prescription.

Q: What kinds of shipping methods do you offer?

A: GalacticPharm will ship your products via regular mail. Therefore, we cannot give tracking numbers. Please allow us 3-4 weeks for delivery.

Q: What payment methods do you accept?

A: We accept VISA, MASTERCARD, Amex and Discover Cards.

Q: What if you don't carry the medication I'm looking for?

A: If you cannot find it on our list, chances are, GalacticPharm can source it out for you.

Q: What is your cancellation policy?

A: You may cancel your order before the order has shipped. If the order has already been shipped, GalacticPharm cannot cancel your order.

Q: Do you ship Internationally?

A: Yes, GalacticPharm ships internationally.